We’re Hiring! Looking for a Senior Network Engineer

Job Title: Senior Network Engineer

Summary: The job of Lead Network and Data Center Engineer is an outstanding opportunity for an individual looking to move into or advance forward in the IT consulting arena. This full-time job will provide the candidate with a wide variety of technical areas in which to grow, including traditional IT consulting experience, data center management and SaaS document management deployments. Read on if you wish to join a vibrant company whose brand is an outstanding blend of technical expertise and service excellence.

Essential Duties and Responsibilities:
- Respond to customer support calls and requests for technical support
- Handle technical escalations
- Provide design and implementation experience for clients in the areas of server, workstation, storage, security, VoIP and networking solutions design
- Troubleshoot and resolve customer technology problems on-site
- Provide remote customer support as required by the situation
- Perform preventative maintenance when required and as specified by company maintenance agreements
- Install hardware and software add-ons and upgrades into the customer’s production environment
- Interact professionally with customers and support the company’s commitment to developing and maintaining long-term customer relationships
- Consistently deliver high-quality technical and customer service
- Act as liaison between the client and management and support teams
- Act as a mentor to other support personnel
Desired Skills & Experience

Experience:
- Proven ability to work well under pressure
- Track record of project execution and completion skills
- Ability to work with all levels in an organization
- Ability to work effectively in a team environment
- Can act as a senior expert and serve as a technical escalation point
- Must be able to assume an on-call status position and respond based on service level agreements within assigned areas of responsibility
- Ability to identify and capture new business opportunities

Skills & Requirements
Skills Required (must have):
- 3-5 years server and networking experience
- Experience with servers, networking and storage (include NAS, SAN)
- Significant experience in installing, configuring and administering Windows Server, Active Directory, including group policy management
- Significant experience in installing, configuring and administering MS Exchange Server (2003/2007/2010)
- Ability to manage complex data center networking and routing tasks on Cisco firewall and routing equipment.
- Working knowledge of Plesk and cPanel webhosting control panel solutions
- Data center hardware maintenance skills
- Experience with Microsoft, Linux, Citrix virtualization products and VMware software solutions, with a clear strength in the XenServer platform
- Experience with Dell, HP, Cisco hardware
- Bachelors of Science degree

Certifications/Education (must have):
- MSCE/ MCITP
- CCNA/CCDA
- CCA for Citrix XenServer 5
- CCA for Citrix XenApp 5

Company Description

About Compass Information Technology, Inc.
Employer is a premier, full-service IT consulting firm serving Ventura County, CA and surrounding areas. The company is well-managed, has been in business for over 15 years, has experienced continual staff and revenue growth and has a solid base of clients for whom they provide on-call support, scheduled maintenance, training, software solutions, systems integration, and VoIP services. The company also operates a robust and steadily growing data-center operation, and provides web-hosting, virtual dedicated server, remote backup, document management and cloud-based solutions. Candidate would lead the network engineering team, report to the president and work with a team of high-caliber software and network engineers, datacom specialists and business IT consultants. The company serves a wide variety of business types that include small, medium and large businesses, including public/Fortune 100/500 organizations. Daily operations of this highly customer service-oriented company include the servicing of incoming service calls and small, medium and large-scale projects, all administered by a qualified dispatcher, resource administrator and procurement specialist. Each employee is provided with their own work area and computer equipment.

Additional Information

Posted:
December 30, 2011
Type:
Full-time
Experience:
Mid-Senior level
Functions:
Information Technology
Industries:
Information Technology and Services
Compensation:
Compensation DOE
Job ID:
2342823

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